Managed Services

Managed Services

At Fibratel we have a proposition:  

To put technologies within the reach of your company easily and simplyTo do this, we have a team that designs, implements and configures the optimal solution for your business.

Leave your technological needs in our hands while you focus all your efforts on developing your business.

We ensure the functioning of your infrastructure with expert and fully qualified professionals.

Fibratel’s managed services are based on ISO 20000 and on the experience and good practice of its professionals.

 

We have established a work methodology in “Continuous Improvement” and based on ITIL

Monitoring and Control

At Fibratel, we have the tools to confirm, at any time, the operation of your infrastructure by taking the necessary action for its optimisation and improvement

Support

At Fibratel, we carry out all kinds of support for different solutions for our customers, bringing experience and knowledge to all daily actions. We have a Call Centre to help with any kind of incident that might happen.

Maintenance

Fibratel has a very well defined process for resolving any kind of incident. We have established a maintenance service that is customised and adapted to your company’s needs.

  • We provide the coverage and response time you need
  • We provide coverage 24 hours a day, 365 days a year